Privacy Policy

At Appanail, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website drashtongelatintrick.com and purchase our products.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a purchase on our website
• Create an account
• Subscribe to our newsletter
• Contact customer support
• Participate in surveys or promotions
• Leave reviews or testimonials

This personal information may include:

• Contact Information: Name, email address, phone number, shipping address, billing address
• Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
• Account Information: Username, password, order history, preferences
• Health Information: Medical conditions, health goals (only if voluntarily provided)
• Communication Data: Information from emails, phone calls, or chat conversations with our support team

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the collected information for various purposes, including:

2.1 Order Processing and Fulfillment

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Handle returns, refunds, and customer service inquiries
• Verify payment information and prevent fraud

2.2 Communication

• Send important updates about your orders and account
• Respond to your questions and provide customer support
• Send promotional emails and newsletters (you can opt-out anytime)
• Notify you about new products, special offers, and updates

2.3 Website Improvement

• Analyze website usage to improve user experience
• Conduct research and analytics
• Personalize your browsing experience
• Optimize website performance and functionality

2.4 Marketing and Advertising

• Display targeted advertisements
• Measure advertising effectiveness
• Send personalized product recommendations
• Conduct promotional campaigns

2.5 Legal Compliance

• Comply with legal obligations and regulations
• Protect our legal rights and prevent misuse
• Respond to legal requests and prevent fraud

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Essential Cookies: Enable basic website functionality and security
• Performance Cookies: Analyze website traffic and user behavior
• Functionality Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver relevant advertisements and track campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

4.1 Service Providers

We work with trusted third-party service providers who help us operate our business, including:

• Payment Processors: To process credit card transactions securely
• Shipping Companies: To deliver products to your address
• Email Service Providers: To send emails and newsletters
• Analytics Providers: To analyze website traffic (Google Analytics, etc.)
• Marketing Platforms: To manage advertising campaigns (Facebook, Google Ads)
• Customer Support Tools: To provide customer service

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our legal rights and prevent fraud.

4.4 With Your Consent

We may share your information with other third parties when you give us explicit consent to do so.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant processors
• Regular security audits and vulnerability assessments
• Access controls and authentication procedures
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Order Information: Retained for at least 7 years for accounting and tax purposes
• Account Information: Retained until you request deletion or close your account
• Marketing Data: Retained until you unsubscribe or opt-out
• Website Analytics: Typically retained for 26 months

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request a copy of the personal information we hold about you.

7.2 Correction

You can request that we correct any inaccurate or incomplete personal information.

7.3 Deletion

You can request that we delete your personal information, subject to certain legal exceptions.

7.4 Opt-Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

7.5 Cookie Preferences

You can manage your cookie preferences through your browser settings.

7.6 Do Not Sell My Personal Information

We do not sell personal information. If this changes, we will provide an opt-out option.

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

9. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at the email provided below.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. If we make material changes, we may notify you through email or a prominent notice on our website.

14. Contact Us

15. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or purchase our products.